myG, the myGen Digital Hub has brought about a remarkable digital transformation and has created waves in the commercial capital, Kochi with its most expansive and grand store establishment. The grand opening of South India's Largest Digital Showroom, myG was inaugurated by the superstar of Indian Cinema, Padmashree Bharat Lt Colonel Mohanlal at Edappally, Kochi on 16th of December. The inaugural ceremony was held in the presence of AK Shaji- Chairman & Managing Director of myG, Anish CR - GM of Marketing, Muhammed Nadir CKV - GM Operations, Mohammed Firoz KK - AGM Marketing and witnessed an immensely vibrant crowd.
myG, the new generation digital hub opened its latest showroom at Edappally, Kochi, bringing entirely new and wide choices of digital gaming gadgets, smartphones, tablets, sophisticated, daily use gadgets and trending accessories under one umbrella and invites the customers for an entertaining gadget experience. On this context, The Chairman & Managing Director of myG and a young and promising entrepreneur, A K Shaji said, "myG has always aimed to explore and accomplish new dimensions in the field of technology by expanding our chain of outlets across Kerala. By moulding an enduring relationship based on trust, value and care, we wish to take myG to a whole new level of advancement.”
myG, being South India’s most trusted digital mobile store, started its journey in 2006 as 3G mobile world and is now a one-stop destination for best gadgets and smartphones. With 1.7 million satisfied customers, myG caters to its consumers with a wide range of gadgets like smartphones, laptops, tablets, camera and more. Apart from gadgets, the servicing quality is also top-class with 'myG Care', the hi-tech repair & service unit of my Gen Digital Hub wherein an expert team of technicians offer expert service, quick turnaround and special care handling for your gadgets.
Conversing about myG Care, A K Shaji also said, “We have the best international level customer care for our customers and also have specially trained technicians by the technology giant Apple, who would provide a better solution to all your gadget problems.”
Among the prime services are pick and drop service facility, myG privilege card, one-hour delivery etc. Pick and drop service facility facilitates easy repair of gadgets, where the product is picked from the customer’s location, diligently repaired and send back to the customer. This service will be applicable for Mobile Phones, Laptops, Camera and Tablets. The myG privilege card is a gateway to special offers and prizes only members can avail. One can avail offers and on top of that win special bonus points for every purchase made at any myG showroom. Moreover, the stores are equipped with cutting-edge technology enabled hi-tech service centres with unique value-added services like gadget insurance (gDOT), exchange offers (myG Exchange) and Sunday special offers (wonder Sunday).
gDOT, gadget insurance is one the prime service of myG wherein the company has joined hands with government certified New India Assurance to provide a ‘one of a kind’ insurance plan to the buyers. myG consumers can safeguard themselves against risks of theft, physical damage and liquid damage by assured protection of gadgets through gDOT Policy.
A K Shaji, in addition, spoke about the maximization of myG outlets and the advancing services provided. He also added that by the start of the year 2019, myG intends to start new ventures, open 100 showrooms, provide its users with a next level digital experience and become India’s most trusted and service-oriented electronics dealer. At this accelerating pace of growth, myG also aims at expanding its coverage out of state and establish its fronts in the GCC countries.
With over 1000 employees and myG also leads the stand in supporting several CSR programs like those fostering social welfare, eco-green initiatives and helping the destitute. Commenting on the expansion of CSR activities in Kerala, A K Shaji said, “I am most pleased and happy at the expansion of our CSR initiatives in the different sectors. myG has always supported the cause of promoting noble initiatives and empowering people. I am confident that we will leverage our rich supremacy in nourishing campaigns for people of all ages, backgrounds and abilities.”
With over 1000 employees and 50 plus hi-tech gadget stores and service centres, the company expects to make its significant mark with big technological innovations and showroom connectivity, both nationally and internationally.