myG - The My Generation Digital Hub, which has created digital wonders all across Kerala, now looks to expand its business fronts in the GCC countries. As a part of this expansion, training camps were set up in Dubai, for myG store managers. The program was led by a team of expert trainers and witnessed participation of over thirty myG staffs. Through this program in Dubai, the team aims at studying new market trends, the operation of stores at international level and also have a deep understanding of customer relations to gain competitive advantage in the digital field.
Chairman & Managing Director of myG, A. K. Shaji said that at present, myG has established over 55 showrooms across Kerala. However, by the year 2019, it looks forward to increasing the figures by establishing 100 stores. Further, he added that apart from Kerala, myG also plans to expand its showroom coverage to nearby states like Tamil Nadu, Karnataka and Andhra Pradesh. Also, as a part of this expansion, the brand would come up with showrooms even in Dubai, Sharjah and Abu Dhabi in the coming years.
With 1.7 million satisfied customers, myG caters to its consumers with a wide range of world-class gadgets like smartphones, laptops, tablets, camera and much more. The servicing quality is also top-class with 'myG Care', the hi-tech repair & service unit of my Gen Digital Hub. Here, an expert team of technicians offer expert service, quick turnaround and special care handling for your gadgets. Among the prime services are pick and drop service facility, myG privilege card, one-hour delivery etc.
Moreover, the stores are equipped with cutting-edge technology enabled hi-tech service centres with unique value-added services like gadget insurance (gDOT), exchange offers (myG Exchange) and Sunday special offers (wonder Sunday). In addition, myG also keeps you updated on the latest gadgets and trending accessories in the digital world, which makes it stand-out from its competitors.
With over 36 brands, 400 products, great discounts and amazing service, myG has already made its significant mark and gained immense fame in Kerala. Furthermore, myG also recently opened its latest Showroom at Edappally, which was inaugurated by Mega Star Mohanlal. The Showroom is regarded as South India's Largest Digital Showroom that showcases a large array of brand new gadgets and remarkable service.
myG, the myGen Digital Hub has brought about a remarkable digital transformation and has created waves in the commercial capital, Kochi with its most expansive and grand store establishment. The grand opening of South India's Largest Digital Showroom, myG was inaugurated by the superstar of Indian Cinema, Padmashree Bharat Lt Colonel Mohanlal at Edappally, Kochi on 16th of December. The inaugural ceremony was held in the presence of AK Shaji- Chairman & Managing Director of myG, Anish CR - GM of Marketing, Muhammed Nadir CKV - GM Operations, Mohammed Firoz KK - AGM Marketing and witnessed an immensely vibrant crowd.
myG, the new generation digital hub opened its latest showroom at Edappally, Kochi, bringing entirely new and wide choices of digital gaming gadgets, smartphones, tablets, sophisticated, daily use gadgets and trending accessories under one umbrella and invites the customers for an entertaining gadget experience. On this context, The Chairman & Managing Director of myG and a young and promising entrepreneur, A K Shaji said, "myG has always aimed to explore and accomplish new dimensions in the field of technology by expanding our chain of outlets across Kerala. By moulding an enduring relationship based on trust, value and care, we wish to take myG to a whole new level of advancement.”
myG, being South India’s most trusted digital mobile store, started its journey in 2006 as 3G mobile world and is now a one-stop destination for best gadgets and smartphones. With 1.7 million satisfied customers, myG caters to its consumers with a wide range of gadgets like smartphones, laptops, tablets, camera and more. Apart from gadgets, the servicing quality is also top-class with 'myG Care', the hi-tech repair & service unit of my Gen Digital Hub wherein an expert team of technicians offer expert service, quick turnaround and special care handling for your gadgets.
Conversing about myG Care, A K Shaji also said, “We have the best international level customer care for our customers and also have specially trained technicians by the technology giant Apple, who would provide a better solution to all your gadget problems.”
Among the prime services are pick and drop service facility, myG privilege card, one-hour delivery etc. Pick and drop service facility facilitates easy repair of gadgets, where the product is picked from the customer’s location, diligently repaired and send back to the customer. This service will be applicable for Mobile Phones, Laptops, Camera and Tablets. The myG privilege card is a gateway to special offers and prizes only members can avail. One can avail offers and on top of that win special bonus points for every purchase made at any myG showroom. Moreover, the stores are equipped with cutting-edge technology enabled hi-tech service centres with unique value-added services like gadget insurance (gDOT), exchange offers (myG Exchange) and Sunday special offers (wonder Sunday).
gDOT, gadget insurance is one the prime service of myG wherein the company has joined hands with government certified New India Assurance to provide a ‘one of a kind’ insurance plan to the buyers. myG consumers can safeguard themselves against risks of theft, physical damage and liquid damage by assured protection of gadgets through gDOT Policy.
A K Shaji, in addition, spoke about the maximization of myG outlets and the advancing services provided. He also added that by the start of the year 2019, myG intends to start new ventures, open 100 showrooms, provide its users with a next level digital experience and become India’s most trusted and service-oriented electronics dealer. At this accelerating pace of growth, myG also aims at expanding its coverage out of state and establish its fronts in the GCC countries.
With over 1000 employees and myG also leads the stand in supporting several CSR programs like those fostering social welfare, eco-green initiatives and helping the destitute. Commenting on the expansion of CSR activities in Kerala, A K Shaji said, “I am most pleased and happy at the expansion of our CSR initiatives in the different sectors. myG has always supported the cause of promoting noble initiatives and empowering people. I am confident that we will leverage our rich supremacy in nourishing campaigns for people of all ages, backgrounds and abilities.”
With over 1000 employees and 50 plus hi-tech gadget stores and service centres, the company expects to make its significant mark with big technological innovations and showroom connectivity, both nationally and internationally.